Troubleshooting PEQ-16B

Find quick troubleshooting answers for the SomoGear PEQ-16B, including recoil-related power interruption, battery contact issues, and O-Ring installation for GBB use.

If your SomoGear PEQ-16B turns off during GBB recoil, the battery may be moving inside the battery compartment and temporarily losing contact. Please place a rubber O-Ring inside the battery compartment to improve battery contact. The recommended O-Ring size is Ø17mm × Ø2–3mm. If the issue continues, please contact SomoGear support at support@somogear.com with your order number and a short video showing the problem.

SomoGear-insert-O-Ring-into-battery-compartment-holds-recoil-GBB

What should I do if the troubleshooting steps do not solve the issue?

If the issue remains after checking the battery, LED indicator, tail jack spring, mount, and zeroing operation, please contact SomoGear support at support@somogear.com.

Please include your order number, product model, and a short video clearly showing the issue. SomoGear will review the case and reply within 48 hours.